FAQs

Please read our FAQs page to find out more.

How does the subscription work? 

With a subscription, your chosen products are delivered to you regularly. You can cancel your subscription anytime from your account, just ensure it is done before your next billing date. 

How do I update or cancel my subscription?

Log into your account to make any changes. You can update your delivery schedule, or cancel before your next billing date. 

Where do you ship to? 

We currently ship to Australia, New Zealand, Canada, Qatar, Saudi Arabia, United Arab Emirates, United Kingdom and the United States! 

How long will my order take to arrive? 

Orders are processed within 1-3 business days (excluding public holidays) from our Melbourne, Victoria facility. Delivery times vary by location and are shown at checkout. 

Are your products safe for sensitive skin? 

Yes. Our formulas are free from harsh chemicals, synthetic fragrances and dyes. They are safe for you, your family and the environment. 

Didn’t find your answer?

Don't hestitate to contact us

Auto-renews, skip or cancel anytime.